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Technical Support

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© 2024 Attentive IT Solutions All Rights Reserved

Designed & Development By: Multisoftware Digital Technologies

Privacy Policy

This Privacy Policy describes how Attentive IT Solution collects, uses, and protects the personal information you provide when using our services, including laptop and desktop rentals, sales, and installations.

Information We Collect
  • Personal Information: When you use our services, we may collect personal information such as your name, email address, phone number, billing address, and payment information.
  • Usage Data: We may also collect usage data, such as your IP address, browser type, operating system, and browsing activity, to improve our services and enhance your experience.
How We Use Your Information
  • To Provide Services: We use your personal information to fulfill your requests for products and services, including rental agreements, sales transactions, and installation services.
  • To Improve Services: We may use usage data to analyze trends, track user interactions, and improve the functionality and performance of our services.
  • To Communicate: We may use your contact information to communicate with you about your account, respond to inquiries, provide updates on your orders, and send promotional offers or marketing materials.
  • Information Sharing: We may share your personal information with third-party service providers, such as payment processors and shipping companies, to facilitate transactions and deliver services to you.

We may also share your information in response to legal processes, such as subpoenas or court orders, or to protect our rights and property.

  • Data Security: We take reasonable measures to protect the security of your personal information and prevent unauthorized access, use, or disclosure.
    However, please note that no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Your Choices

You have the right to access, update, or delete your personal information at any time by contacting us at [Contact Information].
You may also opt out of receiving promotional emails or marketing communications from us by following the instructions provided in the emails.

  • Changes to This Policy: We may update this Privacy Policy from time to time to reflect changes in our practices or to comply with legal requirements. We will notify you of any material changes by posting the updated policy on our website.
  • Contact Us: If you have any questions or concerns about this Privacy Policy, please contact us at support@attentive.com

Terms and Conditions

  • Acceptance of Terms: By accessing or using our services, you agree to be bound by these terms and conditions. If you do not agree to these terms, please refrain from using our services.

  • Service Availability: Our services, including laptop and desktop rentals, sales, and installations, are subject to availability. We reserve the right to modify, suspend, or discontinue any aspect of our services at any time without prior notice.

  • Rental and Sales: Rental and sales of laptops and desktops are subject to availability and approval. Prices, specifications, and availability of products are subject to change without notice.

  • Payment: Payment for rental services is due in advance unless otherwise agreed upon. Payment for sales must be made in full at the time of purchase. We accept various forms of payment, including credit/debit cards, bank transfers, and cash.

  • Cancellation and Refunds: Cancellation of rental services may be subject to fees, depending on the terms of the rental agreement. Refunds for canceled rentals or returned products may be issued in accordance with our refund policy.

  • Installation Services: Installation services, including printer and scanner installation, WiFi, and network setup, are provided on a best-effort basis. We cannot guarantee compatibility with all devices or networks.

  • Limitation of Liability: In no event shall we be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in any way connected with the use of our services, including but not limited to lost profits, loss of data, or business interruption.

  • Indemnification: You agree to indemnify and hold us harmless from any claims, damages, or losses arising out of your use of our services or any violation of these terms and conditions by you.

  • Privacy Policy: Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

  • Governing Law: These terms and conditions shall be governed by and construed in accordance with the laws of [Jurisdiction], without regard to its conflict of law provisions.

  • Contact Us: If you have any questions or concerns about these terms and conditions, please contact us at support@attentive.com